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“They were at our door
within an hour, and in a very calm matter, addressed every
question and concern we had... set up the equipment very
carefully, with minimal interruption to our daily routine
and cleared up the water damage as scheduled... very patient,
professional and responsible to work with and would highly
recommend their services.”
Mrs.
Liang, Irvine
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Frequently
asked questions
1. What is your response time?
Our normal response time is normally an hour or less to
any where in Orange County 24 hours a day.
2. What can I do till you get here?
If possible, stop the source of the water. If there are
any small or fragile belongings in the effected area please
move them to a safe place. We will move all other large
furniture and belongings for you. Avoid using electric appliances
in any wet areas, and walking on wet carpet if possible.
3. Are your services covered by my homeowners
insurance?
Situations and insurance policies vary, but in most cases
our services are covered by your basic homeowners policy.
If you are unsure about your insurance coverage, we are
here to help you understand the specifics of your policy.
4. Do you offer free estimates?
Yes, we will provide you with a free estimate for all services
offered at your request, with no obligation to you.
5. I have mold growing in my house, what should
I do about it?
Do not attempt to remove it yourself, this can make the
situation worse. Mold growth in a confined living area can
be a hazardous situation. The best thing to do is have us
come out and give you a free inspection to asses what are
your best options for dealing with your situation.
6. Does your company perform air sampling or
post remediation testing?
We work along side a licensed and certified environmental
hygienist who provides any and all mold testing and lab
generated results for our customers. Call our office to
schedule a mold test.
7. Is the mold growing in my house hazardous
to my health?
There are several species of molds that in certain situations
can be seriously detrimental to your health. Several factors
such as the amount of mold, species of mold, location of
the mold in the dwelling, and your immune system are used
to determine any potential health threats.
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